Friday, January 27, 2017

The Interview Games: 10 Tips for Being Successful

Over my relatively short career, I have done many interviews.  Some have been for new jobs while others have been for new clients while working at the same consulting company. While I am sure I still have much to learn about the interview process, here are some insights I have already gathered in my experience in the BI and data analytics job market.

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1. The interview process experience depends greatly on the company culture and role.

In some companies, a culture fit appears to be most important: are you likeable, do you have good "soft" skills.  In consulting, while the broad technical skills are important, the nature of the work requires a lot of personal interaction, self-motivation, discipline, and communication as one works across multiple groups on a regular basis and is only on a project for a short time.  This is what matters most to the consulting company in recruiting employees.  In a more technical full time employment role, the "soft" skills are also important, but the technical skills appear to be much more valued as one works mainly with the same group of individuals in a deeply technical role for a long period of time.

Consequently, the interview style tends to match the nature of the work.  For a consulting position, one looks mainly for personal soft skills.  However, as a consultant interviewing for a technical client position, make sure that you have your technical skills down solid, as these may be the most important skills you have to the client.  You have to have both the soft and hard skills, but mostly it will be your technical skills that are on trial in an interview.  For a technical FTE, one looks mainly for technical skills, but the soft skills are important too, so don't minimize these.

In short, know what kind of company culture and role you are interviewing for, and present yourself accordingly.

2. In person meetings are important for getting an interview.

When possible, it is important to meet with a hiring manager in person before any interview.  This brings to life an otherwise unknown person defined by a piece of paper.  One can better empathize and relate with someone face to face.  And it distinguishes you from everyone else who applied for the position, but never met with the hiring manager.  It is too easy to ignore an email or glaze over a resume.  Don't let that happen to you.  Get a meeting, an "informational", to make that connection.

This is true for both full time positions and for consulting type work.  In consulting, getting in front of a potential client makes all of the difference.  When work becomes available, they will think of you for the position to do that work.

3. A personal connection still matters.

A common respected connection to introduce or recommend you for a position goes a long way in getting that interview, and can even smooth over any difficulties experienced in the interview.  They act as a character and work reference informally, and can root for you and help you prepare.  The fact is, a better candidate may be passed over for another candidate with a personal connection batting for him or her.  Don't ignore this importance, and make the most use of your connections.

In consulting, this is especially true.  Fellow consultants or employees that are known to the client and that can introduce you to the client will help you get the project.  Use the success of your connections to achieve your own success in meeting with clients.

4. Typically, but not always, interviewing is less about assessing ones technical skills and more about assessing one's ability to think and passion for the job.

For technical FTE positions, one may be asked very few technical questions, even though the position is technical.  Why?  Well, most technical questions about coding can be found in a minute through an internet search.  And most technologies can be learned fairly quickly with dedicated study.  Hence, the most important skill for long term success in a role is the ability to think well about a problem and to find an effective solution quickly.  This skill is not so easily learned and is much more valuable nowadays. And if one is not excited about the role, chances are one isn't going to do very good work or be motivated to give one's best.  So conveying passion is necessary.

I say this with the caveat that I have been in interviews where the technical was all that mattered.  My ability or inability to rattle off esoteric code syntax was what determined whether I got the job or not.  This is especially true in consulting.  While your employer may desire you to be a well-rounded individual, a technical client just wants you to deliver using a specific set of skills, and you may be completely judged on how well you can articulate those skills.  Make sure you can.

5. Personality matters, and if you have a personality mismatch with your interviewer, tough luck.  But maybe that is a good thing.

My worst interviews in my experience came as a result of ineffective communication and personality disagreements.  It's hard to interview well when the interviewer is cold, combative, and unclear, but you have to remain warm, excited, professional, and clear.  Perhaps this is even part of the interview, a test to see how well you do under stress and in dealing with a difficult "customer".  Reflecting back now, however, perhaps it is best when those jobs don't work out.  Is it really in my long term interest to work for a team, whether as an FTE or consultant, which has a culture that is negative or in which I just don't fit?  Probably not.

A good job can be characterized by a good project (work/subject matter), good pay (compensation), and good people (coworkers, clients, customers).  Even with good work and good pay, difficult bosses and coworkers can make work miserable.  So don't despair if you and the interviewer don't click.  This may be a blessing in disguise.

6. You have to sell yourself.

Prepare to be a sales person, and the product you are pushing is you.  You can take this in two ways: become everything to everyone you are interviewing with, or put your best foot forward.  I recommend the second route.  If you opt for the first route, you will feel like you are selling your soul in some sense by pretending to be what you are not, and likely, this job will not be a good fit for you anyway.  And people can see through the phoniness that you try to pass off as genuine, so it will likely backfire.  So focus on your strengths, be honest in your weaknesses, and look for jobs or clients that fit what you are excited about and what you can do best.

That being said, you really do need to sell the real you.  You'll probably feel like you are overdoing it, but that's ok.  If you are excited about something, be visibly excited!  Turn gaps in your resume into opportunities for learning.  Explain in detail what you do and what you know.  Be positive and confident.  You need to be likeable.

In short, put the best spin on who you are and what you do in your presentation to the hiring manager or client.  Be true to yourself, but show the best version of yourself that you can.

7. Be prepared for a marathon.

The job search and interview process is grueling.  Be prepared for a long slog and (unless you don't have a current job), wait to begin the process until you can be prepared to put in the effort.  It will feel like working two jobs at the same time.  You need to have the time and energy to do good job searches, prepare for interviews, and conduct those interviews.  If you don't have a good month or two or three to do this in, wait for a better time.  You don't want to hurt your future chances by doing interviews prematurely that do not go well, but which are part of your interview record nevertheless.

As a consultant, one interviews pretty regularly with clients.  But maybe 1 out of 5 of those turns into something.  And with consulting, the stakes are much lower for a bad hire, so the interviews tend to be less intense and grueling.  For an FTE position, maybe 1 in 10 will result in an offer, or perhaps less.  It's a numbers game, and you may have to keep playing for a while before you win in this game of roulette.

8. You can't tell your current boss, until you have an offer.

One can't feel good about the necessary deception (or at least omission) about your job search and interviewing with your current employer.  But what option do you have?  If your job search is known, you may be let go, put on a terrible project, lose a promotion or bonus, etc.  This could especially come back to bite you if you are not successful in finding another job.  So you can't talk about it.  But you still have to go on working as though you will continue to be there long term.  I don't like advocating this duplicity, but I am not sure that there is any other choice here.  In a political working world, one has to be political sometimes.  If you have any better suggestions, I'd love to know them.

Be careful who you trust with knowledge of your job search.  Perhaps you have been blessed with a great manager who cares more about your happiness and long term success than whether you remain a part of the team.  But if that is the case, it is hard to imagine you leaving that situation under normal circumstances.  Best to play it safe if you aren't sure.

That being said, once you have an offer, talk to your boss or manager about it.  You can use the offer as leverage for something more.  "Something more" need not be more money, but it can be whatever reason you might have for thinking about leaving (e.g., promotion, experience).  If you think you can have a good discussion about it, talk to your boss about his or her thoughts on the offer and reasons for going or staying.  He or she may convince you to stay.

9. Great isn't good enough.  You have to be the best

In an employer's market, with tens, even hundreds, of people applying for the same job, getting an interview is an accomplishment.  But even if you get that far, you will still be competing against several others.  It doesn't matter if you can easily do the job and if you are a great fit.  If you aren't the best fit, you won't get the job.  You have to be the best.  Sometimes you aren't, and that is hard, because you didn't do anything wrong.  You just got unlucky, beaten by a better candidate even though you truly did your best and couldn't have done anything more.  Pick yourself up and try again.  If you don't give up, someday, you will be the best and you will get the job.

10. The grass isn't always greener

Why are you interviewing in the first place?  Potential employers will ask you, so you better know why.  Is it for better compensation, more employer engagement, better job experience, a promotion, work-life balance?  What will you gain by leaving?  What will you lose?  Make sure you understand what you really want and the prospects for getting these things.  Then before you decide to interview or leave for other positions, consider how you might bring about or participate in the desired changes in your current role.

If you want a raise or promotion, have you asked for one?  If the work-life balance is bothering you, have you talked with your boss about solutions?  If company engagement is lacking, have you suggested ideas for better communication and engagement?  Changing jobs is difficult, and you especially don't want to trade a mediocre, or even good, known, for a bad unknown that you thought would be great but isn't.

Do an honest assessment of your wants, needs, and expectations, and think realistically about whether these will be satisfied somewhere else, or if you can get them in your current role.  You may be surprised to discover that where you are already is in fact the best place to be all things considered.

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Hope that helps.  What do you think?  What has been most challenging and surprising in your job search and interview experience?


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